Overview
The Voicemail-to-Transcription (VM2T) service from Networks by Plouffe streamlines voicemail management by automatically transcribing messages and sending them directly to your email inbox.
Voicemails received at vmtotext@allworx-voicemail.com are processed by our secure transcription engine (powered by Whisper AI), and the resulting text is emailed back to the original sender.
⚠ Important Notice: AT&T has discontinued email-to-text (SMS) services.
AT&T users will no longer receive text notifications via SMS gateways.
All transcriptions are delivered via email only.
How It Works
- A voicemail with a WAV attachment is sent to
vmtotext@allworx-voicemail.com. - The VM2T system extracts and transcribes the audio using Whisper.
- The transcribed text is returned to the original sender’s email (Reply-To).
Key Features
- ✅ Automated Processing — Zero manual work; everything handled automatically.
- ✅ High Accuracy — Whisper AI adapts to accents and noise conditions.
- ✅ Fast Turnaround — Typical response within seconds.
- ✅ Secure Handling — No storage beyond processing stage.
- ✅ Universal Compatibility — Works with any standard email client supporting WAV attachments.
Limitations
- AT&T Restriction — Email-to-text no longer supported by AT&T; use direct email delivery.
- Audio Quality — Background noise or low volume can reduce accuracy.
- WAV Only — Non-WAV formats will be ignored.
- Large Files — Extended recordings may exceed processing time limits.
- Language Variations — Heavy accents or mixed languages can affect results.
- Whisper Limitations — Struggles with overlapping voices or technical jargon.
Support & Maintenance
- ✅ Ongoing uptime monitoring and reliability tracking.
- ✅ Whisper model updates for continuous improvement.
- ✅ Email troubleshooting and performance assistance.