📌 Service Fee Schedule

Basic Support

Free
Free depending on request
Billed hourly depending on support needed

Cost: Free (minor requests) or billed hourly for extended support.

Flexible, on-demand assistance for general IT and network issues.

  • Free for minor inquiries or quick fixes
  • Hourly billing for deeper troubleshooting
  • Pay only when you need help

Pro Support

$74.99
Billed every 3 months
This is not 24/7 support

Cost: $74.99 billed every 3 months.

Reliable IT and network assistance without full-time coverage.

  • Affordable recurring support
  • Scheduled, predictable assistance
  • Not intended for 24/7 emergencies

PBX Support

Hourly / Custom
Billed hourly based on services required

Cost: Hourly / Custom – billed based on services required.

Specialized support for business phone systems, VoIP, and PBX environments.

  • Hourly billing for flexibility
  • Custom solutions for advanced PBX environments
  • Supports small offices to enterprise deployments

Ultimate Care

$299.99
Billed every 6 months
Comprehensive care and support
24/7 M - F support

Full-service IT and communication support for businesses that need reliable coverage.

  • Comprehensive care and support
  • 24/7 Monday to Friday availability
  • Predictable semi-annual billing

Voicemail to Email Relay

$29.99 / $49.99
$29.99 monthly per mailbox
$49.99 every 6 months per mailbox

Convert voicemail messages into email attachments for convenient access.

  • Reliable delivery to your inbox
  • Easy management and tracking
  • Cost-effective for any business

Voicemail + Transcription

$34.99 / $189.99
$34.99 monthly per mailbox
$189.99 every 6 months per mailbox

Voicemails delivered to email with automatic text transcriptions.

  • Read messages instead of listening
  • Searchable and archivable communications
  • Time-saving solution for busy teams

Transcription Only

$9.99 / $89.99
$9.99 monthly per mailbox
$89.99 yearly per mailbox

Automatic transcription for voicemail messages delivered to your inbox.

  • Accurate and fast transcriptions
  • Affordable monthly or yearly plans
  • Great for quickly reviewing messages

Remote Screen Share

$39.99 / $99.99
$39.99 monthly (up to 5 users)
$99.99 monthly (unlimited users, hosted on dedicated server)

Secure, reliable screen sharing for support, training, and collaboration, hosted on a dedicated server.

  • Flat-rate pricing: $39.99 for up to 5 users, $99.99 for unlimited users
  • Secure private server hosting
  • Ideal for IT support, client demos, and staff collaboration
Interested? Call now: 585-948-0777 or Email: mplouffe@networks-by-plouffe.com
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